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Cummins Inc. Service Team Leader in Wellingborough, United Kingdom

Service Team Leader


Service Team Leader

We are currently seeking a Service Team Leader to join supervise a small group of employees who install, service, and repair equipment and machinery, based at the Cummins Wellingborough site and will be full time on site.

Your impact will be seen in these and other ways;

  • Required to supervise small groups of Service Technicians, coordinate and schedule Technician work schedules, communicate repair plans to Technicians aligned with customer quotes and monitor Technician productivity and repair quality.

  • Provide coaching and feedback to individual Service Technicians by providing performance reviews and opportunities for professional growth.

  • Provide some first level of support to Service Technicians requiring assistance, escalate technical support needs for resolution when needed.

  • Assist with service logistics, including use of materials, equipment, and employees ensuring safety, quality, and efficient operations.

  • Assist with reviewing quotes for accuracy prior to communication to customers. Provide updates on repair status and any plan or schedule changes.

  • Monitor the status of open repairs with workshop technicians, address issues that impact completion of the repair plan in the time quoted to customers.


To be a success in this role you will need;

  • Technical engine knowledge required

  • Previous Leadership experience

  • Background in Automotive or Rail industry

Compensation and Benefits

  • Salary range depending on experience £31,600 and £43,450

  • Defined contribution pension scheme - company contributions up to 9%

  • Annual bonus plan - target 8% (based upon company performance)

  • Contribution towards private medical insurance

  • Health cash plan - support towards medical, optical and dental costs

  • Life assurance

  • 25 days annual leave plus public holidays

  • Employee discount scheme - covering 100's of retailers

  • Family friendly policies


Primary Location United Kingdom-England-Northamptonshire-UK, Wellingborough, CUK Cummins Diesel OP10

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Apr 29, 2022, 4:04:36 AM

Unposting Date Ongoing

Organization Distribution Business

Req ID: 220002SA