Cummins Inc. Electrolyzer Applications Engineer (DBU Europe) in Wellingborough, United Kingdom
Electrolyzer Applications Engineer (DBU Europe)
We are looking for a talented Electrolyzer Applications Engineer (DBU Europe) to join our team in Wellingborough (Hybrid – UK/Mainland Europe). This dual customer/product focused position serves as the senior technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins’ products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers’ products in a variety of applications.
In this role, you will make an impact in the following ways:
Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.
Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs
Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality.
Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.
Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver specialized product technical information, manage product specifications, communicate product change information, conduct complex installation issue resolutions and facilitate customer requests.
Leads the translation of customer needs and "voice of the customer" into functional product requirements to provide input on program-related decisions.
Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes.
Ensures products are applied and installed correctly to meet customer system requirements and environments.
Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements.
Utilizes Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance.
Proposes innovative customer-focused initiatives and projects.
Assists with the transfer of knowledge through coaching and mentoring less experienced engineers.
Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems or services with greater elements of ambiguity over the senior or lead engineer level and with full accountability to the project team.
Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers.
To be successful in this role you will need the following:
Machine Integration and Optimization - Combines various parts or sub-systems into a whole to achieve the output most desired by the customer; applies Cummins' installation requirements using our standard tools, processes and identified best practices to ensure optimization of performance, reliability, cost and quality; analyzes technical issues using proven problem-solving and troubleshooting techniques for rapid resolution.
Product Application Support - Ensures new product information is available by developing and managing accurate and complete technical content in a timely manner to support our customers and the business; provides new options through management of technical systems to support sales to all of our markets; defines installation requirements and develops innovative tools with in-depth, cross-system knowledge and industry experience for successful design and integration.
Product Function Modeling, Simulation and Analysis - Impacts product design decisions through the utilization and/or interpretation of computational tools and methods that predict the capability of a product's function relative to its system, sub-system and/or component level requirements.
Product Installation Quality - Identifies and applies ways to improve machine integration to minimize rework and deliver the best product; applies standard Cummins processes based on the experience and knowledge of product installation experts; ensures that products are installed correctly and meet requirements through an installation review process.
Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; and identifies the systemic root causes and recommended actions to prevent problem reoccurrence.
Product Selection - Guides customers to the best product offerings for their markets and applications; offers best-fit solutions to customers by optimizing product specifications to make Cummins' offerings easy to install into new applications; represents features and benefits of products in terms that customers understand; ensures Cummins' products aren't misapplied through using Cummins' technical information systems, local and application requirements.
Technical Customer Management - Represents Cummins to our customers by being the interface for all technical aspects; provides engineering data, documentation and training to customers to support the design and integration of equipment; ensures that the customer's business is not interrupted by managing Cummins' product changes through the use of our change processes and regular communications with Product Development and the customer.
Education, Licenses, Certifications:
College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.
Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.
This position may require licensing for compliance with export controls or sanctions regulations.
Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred.
Build knowledge of international standards for Electolyzers.
Provide first line, customer facing technical support in the optimal specification of Electolyzers.
Advise and discuss with customers all aspects of Electolyzer application, control and installation.
Provide technical support to Distribution Business Unit and Cummins cross-Business Unit, global functions, including Commercial, Marketing and Customer Service.
Location will be UK or mainland Europe.
Primary Location United Kingdom-England-Northamptonshire-UK, Wellingborough, CUK Cummins Diesel OP10
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting May 2, 2023, 9:47:17 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Req ID: 23000365