Cummins Inc. Graduate - Technical Writer in Ramsgate, United Kingdom

Graduate - Technical Writer

Description

Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Working Right .

Key Responsibilities:

Develops high-quality service information on Cummins products and systems.

Develop or maintain service information from product design documentation and information provided by subject matter experts in the engineering and service functions.

Integrate relevant information into well written text instructions, functional descriptions, and operation and service procedures with illustrating

graphics.

Maintain the library of service information as products evolve, safety issues arise, experience is gained and feedback is provided on the

installation, operation and servicing of the equipment.

Assist with day-to-day service information problems and customer inquiries.

Participate on new product introduction teams as required.

Maintain and communicate status for all active projects.

Lead improvement activities that reduce development cost, complexity and improve content quality.

Generate improvement ideas and integrate new technology

to develop solutions and improvements that align with customer expectations and business objectives.

Write for re-use using XML authoring system.

Write effectively with translations in mind.

Develop and maintain up to date work procedures.

Qualifications

Skills

Technical Writing - Writes technical instructions so target audience can understand and apply; organizes product information and converts into appropriate content and format for the given publication and target audience; summarizes complex systems as well as break down into individual components and diagnostics to create service information using established processes and tools.

Technical Graphic Illustration - Applies the appropriate tool and media type to enable the target audience to understand the desired action; creates effective high quality graphic media from a variety of sources, including complex engineering product models.

Service Information Process - Organizes product technical information by utilizing available resources including established systems, processes, tools, teams, and suppliers to deliver service information to a target audience; identifies and resolves emerging issues by breaking down complex processes, tools, systems, or agencies in order to prevent delays in the delivery of desired outcomes.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Directs work - Providing direction, delegating, and removing obstacles to get work done.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Product Development Execution, Monitoring and Control - Plans, schedules, coordinates and executes the activities involved in developing a product to a respectively aligned hierarchy of requirements and technical profiles; monitors and communicates across functional boundaries to meet project resource and quality expectations; ensures product capability meets or exceeds expectations and takes mitigating actions when project risks are higher than expected; understands the full product life cycle process and stakeholders.

Project Management - Establishes and maintains the "Balanced Triangle" of Scope, Schedule and Resources for a temporary effort (a "project").

Education, Licenses, Certifications

College, university or equivalent technical experience required.

Experience

Minimum level of relevant experience required

Good writing skills is required

Interest in creating technical documentation is required

Familiar with one or more of the following concepts is desirable:

  • Engines and Generator Sets

  • Controller Software and Hardware

At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.

Job SERVICE

Primary Location United Kingdom-England-Kent-UK, Ramsgate, Cummins Power Generation

Job Type College / University

Recruitment Job Type Exempt - Entry Level

Job Posting Mar 8, 2019, 9:55:48 AM

Unposting Date Ongoing

Req ID: 1900010T