Cummins UK Jobs

Job Information

Cummins Inc. Technical Service Support Specialist in Peterborough, United Kingdom

Technical Service Support Specialist


Closing Date: 2nd October 2021

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Technical Services Support Specialist to join our team specializing in Services for our Power Systems Business in Peterborough with remote working.

In this role, you will make an impact in the following ways:

  • Provide technical support for less complex service related issues

  • Serve as technical support resource providing diagnostic support on less complex warranty and non-warranty repair events

  • Document the results of diagnostic and repair actions in the appropriate database clearly and concisely

  • Manage the escalation of complex requests to the appropriate level of support

  • Assists with diagnostic support and escalation process improvement activities

  • Maintain knowledge and technical understanding of current products and new products


To be successful in this role you will need the following:

  • Previous experience in a technical role would be ideal

  • Strong knowledge of rotating machines/alternators/motors preferred

  • Strong communication skills are key – this is a predominantly customer-facing role

  • Willing to work in the factory based workshop and travel to other CGT locations/customer sites within the UK and globally when necessary

Compensation and Benefits

  • Base salary between £30,900-£38,700

  • Defined contribution pension scheme - company contributions up to 9%

  • Annual bonus plan - target 8% (based upon company performance)

  • Contribution towards private medical insurance

  • Health cash plan - support towards medical, optical and dental costs

  • Life assurance

  • 25 days annual leave plus public holidays

  • Employee discount scheme - covering 100's of retailers

  • Family friendly policies


Primary Location United Kingdom-England-Cambridgeshire-UK, Peterborough, EMEA Cummins Generator Tech

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Sep 2, 2021, 11:08:36 AM

Unposting Date Ongoing

Req ID: 210005TA